Updating the Software

Prerequisites:
Starting the Application

Once you install Inspect, you should keep it up to date so that the software has the latest enhancements and fixes. You can use the Universal Updater application to keep your Hexagon software up to date. To run that software, from the Start menu in Windows, type Universal Updater and press Enter.

The Hexagon Universal Updater application automatically checks for software updates if your computer is connected to the Internet. This application is installed with PC-DMIS and Inspect. If the updater detects that an update is available, the updater uses the Windows notification area to the right of your clock on your taskbar to inform you of the update. You can then click on a notification to open the updater to download and install that update.

If the updater is running, a small icon for the updater appears in your taskbar's Notifications area (). You can click this icon to open the updater.

If the updater is not running, you can manually run the updater to check for updates. You can also use the updater to launch software or install new software applications. To run the updater, from the Start menu, type Universal Updater, and select the shortcut for the updater.

If you need additional help with the updater, you can access the help content available from within the updater itself.

During the download and installation processes, your firewall must allow the http://webupdater.hexagonmi.com Internet address. In addition, you must have Administrator privileges to install the software update.

Hexagon Customer Experience Improvement Program

During installation, you have the opportunity to join the Hexagon Customer Experience Improvement Program. This program helps us understand how you use the application. This helps us make improvements that can improve the areas of the software you use the most. For more information, visit this web page:

https://www.hexagonmi.com/about-us/hexagon-customer-experience-improvement-program