Troubleshooting

This topic contains some error messages or conditions you might see and some ideas that might help resolve them. Click on the link for each problem below to see possible solutions. If this topic does not provide a solution, visit Hexagon Technical Support here:

http://support.hexagonmetrology.us/ics/support/default.asp

Problem: Object does not match target type.
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Problem: Object reference not set to an instance of an object.
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Problem: You receive a "No such interface supported" message when you try to execute a measurement routine.
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Problem: You receive an "Emergency Error" when Inspect tries to establish a connection with PC-DMIS or during execution.
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Problem: Inspect has a configuration error with its adapters and you want to reset it back to its factory settings.
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Problem: Your Settings.xml file is corrupt, and you cannot use Inspect at all.
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Problem: Inspect does not generate a report when you execute a PC-DMIS measurement routine.
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Problem: When you execute, Inspect does not show your version of PC-DMIS.
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Problem: When you execute, Inspect gives an Execution Option Error. The error says it cannot set an execution option, and that an execution option can only be set on a loaded temporary measurement routine.
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Problem: When you execute a playlist, Inspect gives an execution error message about invalid routines in the playlist.
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Problem: When you execute a routine or playlist, Inspect gives an execution error message about a task being expired.
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Problem: Pallet, Barcode, and some probe-related capabilities, such as calibration, Probes Refresh, etc. no longer function.
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Problem: Inspect does not work if the PC-DMIS report output folder is shared by other CMMs. When this happens, Inspect confuses the origin of the reports.
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Problem: In very rare cases, during execution, Inspect gives a "System call failed" error message that stops execution.
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