This section of the PC-DMIS Portable documentation provides information to help you resolve common issues with Portable systems.
There are many articles in the Hexagon Knowledgebase web site that provide information on troubleshooting hardware and software issues. You can use key words to search the site for specific troubleshooting articles.
For example:
If you use the key words "troubleshooting arm", you get this list of articles: "Hexagon Knowledgebase Articles on Troubleshooting Arm".
If you use the key words "troubleshooting tracker", you get this list of articles: "Hexagon Knowledgebase Articles on Troubleshooting Tracker".
The troubleshooting topics in this section of the PC-DMIS Portable documentation are:
Colormap Processing Time Takes Too Long
Error Message - Attempted to access an unnamed file past its end
Error Message - Initializing: Waiting for camera
Error Message - interfac.dll Failed to Load
Error Message - Machine Not Responding
Error Message - Motherboard initialization failed
How to Create a Support File for AT9x0 and AT40x Trackers
Leica AT9x0 Laser Tracker Battery Issues
ROMER Arm Unable to Connect to LAN Port
T-Scan Appears to be Set Up Correctly but No Data is Collected